Terms & Conditions
Welcome to RS Brothers Enterprises. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or engaging with our services.
1. Introduction
RS Brothers Enterprises is a scientific solutions company specializing in pharmaceutical and analytical industry solutions, chromatography applications, laboratory consumables, instruments, and technical support services.
These Terms & Conditions govern your use of our website and services. By accessing our website, you accept these terms in full.
2. Use of Website
RS Brothers Enterprises is a scientific solutions company specializing in pharmaceutical and analytical industry solutions, chromatography applications, laboratory consumables, instruments, and technical support services.
These Terms & Conditions govern your use of our website and services. By accessing our website, you accept these terms in full.
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Distribute harmful software, viruses, or malicious code
- Copy or reproduce website content without written permission
3. Products & Services
RS Brothers Enterprises strives to provide accurate product descriptions, technical specifications, and service details. However, we do not guarantee that all information on the website is always complete, accurate, or current.
Product availability, pricing, specifications, and service offerings are subject to change without prior notice.
4. Orders & Quotations
All quotations provided by RS Brothers Enterprises are valid for a limited period unless otherwise specified.
Orders placed by customers are subject to confirmation and availability. We reserve the right to reject or cancel orders due to:
- Product unavailability
- Pricing errors
- Technical inaccuracies
- Regulatory limitations
5. Payment Terms
Payment terms shall be communicated during the order process or through official quotations/invoices.
Delayed payments may result in suspension of services, delayed dispatch, or cancellation of orders.
6. Intellectual Property
All website content, including logos, text, graphics, images, product descriptions, documents, and branding materials are the intellectual property of RS Brothers Enterprises unless otherwise stated.
Unauthorized use of any material is prohibited.
7. Technical Support & Guidance
We provide application guidance, troubleshooting support, and after-sales assistance based on our industry expertise and best practices. However, final implementation and laboratory compliance remain the responsibility of the customer.
RS Brothers Enterprises shall not be held liable for any direct or indirect losses arising from improper product usage or laboratory operations.
8. Limitation of Liability
RS Brothers Enterprises shall not be liable for:
- Business interruption
- Data loss
- Indirect or consequential damages
- Delays caused by third-party suppliers or logistics providers
Our maximum liability shall not exceed the value of the purchased products or services.
9. Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, privacy practices, or policies of external websites.
10. Confidentiality
Any confidential information shared during business interactions shall be handled responsibly and used only for intended business purposes.
11. Changes to Terms
RS Brothers Enterprises reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of revised terms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us through our official communication channels.